Q. When does FIRE International begin settling
A. Once you have retained our
services, Cease-and-Desist letters & Power of Attorney will
be sent to your creditors notifying them that you are being represented
by us. FIRE International will then begin negotiations. However, we can only
settle each debt once the settlement funds are available. This usually
takes approximately six (6) to nine (9) months on your first account.
Q. If I miss a monthly payment to
FIRE International will I be canceled from the program?
A. Not necessarily. Simply call
our Customer Service Department and we can make alternative arrangements
Q. How do I find out the progress
of my settlements?
A. You can call us at (888)
851-3473, Monday through Friday from 9 a.m. to 5 p.m. Eastern Standard
Time to speak with a Customer Service Representative.
Q. Are my creditors going to continue
to call me?
A. They may, however, included
in your Welcome Packet are Cease-and-Desist letters that are sent
to your creditors via certified mail requesting them to stop contacting
you. Most creditors honor these requests, but some aggressive creditors
may not. Just remember, if a creditor calls you, you are not to
engage in any conversations with them, but only refer them to our
Call Center at (888) 851-3473, then hang up. If you talk to your
creditors, they will try and deceive you and intimidate you into
making a payment. When you try and negotiate with your creditors
this impairs our negotiation strategy. If a collector calls you
after the receive a Cease-and-Desist letter, they are in violation
of the Fair Debt Collection Practices Act (FDCPA) and will be liable
for a one thousand dollar ($1,000) fine.
Q. Will my creditors call me at work?
A. Your creditors may attempt
to contact you at work; however, once you verbally asked them to
stop from calling you at work, they are obligated to stop. If a
creditor continues to call, we will refer you to the State Attorney
General’s Office and to the Federal Trade Commission.
Q. Will my creditors continued to contact
me by mail?
A. Your creditors may also attempt
to correspond with you by mail - this is allowed. If you receive
any correspondence from your creditors, please forward it to FIRE International
Keep in mind that your creditors are also sending copies of correspondence
and statements to our office as well.
Q. Will this program have a negative
effect on my credit?
A. All debt management programs,
such as, Consumer Credit Counseling, Debt Consolidation as well
as Debt Settlement may have a negative effect on your credit. However,
with our program, once your individual accounts are negotiated and
settled, we request your creditors to report these accounts satisfied
and in good standing. Furthermore, we at FIRE International offer a Credit
Correction Program to dispute all the negative information on your
Q. Why should I use F.I.R.E to settle
my debt instead of handling it myself?
A. Our team of negotiators has
extensive experience and knowledge in negotiating debt. We have
an impeccable relationship with creditors and collection agencies,
which are usually unwavering in negotiating with the consumer directly.
Furthermore, we have knowledge of both the Fair Debt Collection
Practices Act (FDCPA), and the Fair Credit Reporting Act (FCRA)
to assist protecting your rights under these laws.
Q. Who do I call if I have a question
about the program or a problem with a creditor?
A. You can contact our Customer
Service Department directly at (866) 767-3473 – any representative
will have access to your file.
Q. Do I have to include all of my
creditors into the program for settlement?
A. No. We recommend that you
keep open at least one credit card for emergency purposes. Any accounts
that are included in the program will have to be closed immediately.
Creditors will not settle accounts that are still open. You should
keep one credit card open for emergency use only. Please be sure
that the card you keep out of the program does not have the same
issuing banks as any included in the program. (This may negatively
affect our negotiating power on that particular account.)
Q. How long will it take me to become
A. It typically takes about
18 - 30 months. However, it could be much sooner depending on each
Q. What if my creditors will not settle?
A. Creditors know that if they
don't settle even for a fraction of the debt, they will most likely
get nothing. Creditors know that at a certain point, they have to
take what they can get! Most creditors are willing to settle very
quickly. In the rare event that a creditor will not settle with
our offer, they will return with a counter offer that will still
be favorable to you. Creditors know that if you choose bankruptcy,
then they will receive absolutely nothing, and that is what your
creditors are trying to avoid.
Q. Will FIRE International stop late/over-the-
limit fees and interest from accruing on my accounts?
A. We cannot stop a creditor
from adding interest or late/over-the-limit fees to an account.
However, your individual program will reflect those fees and/or
interest, and is incorporated into the settlement. Because we often
negotiate the debt down to a fraction of what you owe, your savings
are usually far greater than any interest or late fees that can